Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our Refunds & Cancellations Policy below.
Order Cancellation Before Shipping: You may cancel your order at any time before it has been shipped. Please contact our customer service team at +91 9045282120 to initiate a cancellation. After Shipping: Once your order has been shipped, it cannot be canceled. You will need to follow our return process.
Returns Eligibility: We accept returns for items within 3 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Non-Returnable Items: Certain items are non-returnable, including personalized items, opened software, used items etc.].
Return Process Initiate a Return: Contact our customer service team at +91 9045282120 to request a return authorization. Pack Your Item: Ensure the item is securely packaged in its original packaging. Ship the Item: Use the return shipping label provided by us. You are responsible for the return shipping costs unless the return is due to our error wrong item sent.
Refunds Processing Time: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 working days. Partial Refunds: Items that are damaged or not in their original condition may be subject to a partial refund.
Exchanges We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We will provide instructions for returning the item and will send a replacement at no extra cost.
Customer Service For any questions or concerns regarding your order, please contact our customer service team at:
Email: support@bijaliwale.com Phone: +91 9045282120 Business Hours: 10 AM to 5:30PM
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